Here are some examples of the sectors we provide support for:
Care Services
We support numerous domiciliary care services and care homes across the region. Our role includes supporting SQL database software, website design and promotion as well as general system maintenance.
Shopping Centres & Office Blocks
We currently support a number of Shopping Centres and numerous office facilities in our region, providing support, WiFi access to the malls as well as backup and security services. Our clients include Savills, Montagu Evans & The Crown Estate.
Dental Surgeries
We look after a wide range of Dental Surgeries covering Newcastle, Sunderland, Gateshead, Darlington and Durham. We have experience with Exact, CliniPad, R4, MyDentist and more.
Manufacturing & Engineering
Our knowledge of networking and CNC machinery is used by some of the leading engineering companies in the region. These companies ship products to the UK and Worldwide.
Retail
As well as general I.T. and network services we have produced websites and eCommerce sites for retail outlets. The sites are able to process orders automatically as well as track abandoned carts and produce statistics.
Charities
We are proud to be able to support some local charities and keep their systems running smoothly. We are an active member of the Rotary SR1, with an aim to give something back to the community.
Healthcare
DC Services provide I.T. support for some of the regions healthcare practices. We provide general support and network maintenance.
Construction
We work with various companies within the construction industry. From planning and CAD to building and groundworks.
Leisure
Bars, restaurants, hotels, and more - we support a range of ventures in the leisure sector.
Ships
We love a change from the normal day to day work at DC Services and we have been called upon to provide support to ships docked in our region due to IT problems.
Nurseries
We supply back office solutions for management and secure platforms for children to learn and play.
Student Housing
We supply a range of services for student housing across the region. We manage the super fast connectivity needed and the secure Wi-Fi system to distribute it through the building.
Need IT help? Call our support team on 0191 645 0607
Affordable
Can’t justify the expense of having a full-time employee to address your IT needs? Our support packages are significantly cheaper!
Same Day Visits
Our team is located in the North East, in most cases we can visit on site the same day a problem is reported if you are located in Newcastle, Gateshead, Sunderland, Durham or Teeside.
Tailored to your requirements
We understand your business is unique, we will talk you through the options, look at your requirements and then create a monthly fee structure that fits with your requirements.
No Switchboard
You can call our support team by telephone directly, with no switchboards, queues or hold music.
Clear Pricing
No hidden costs, tiered pricing or call out charges.
Own IT Dept
Easy access to a whole department of IT professionals.
With so many inferior I.T. providers, it can be very difficult to identify a company that has the ability to provide a consistently high standard of customer service.
This is something we have been doing since 1998, so we must be doing it well.
We make sure we create a tailor program by understanding your business, ensuring that we advise you on the appropriate technologies.
We leave out the technical jargon wherever possible. Just honest plain English.
We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.
We monitor your systems and backups as well as perform updates when required automatically. We provide IT strategy meetings to plan for the future.
We ensure to add value to our clients and their business.
If we promise you something we always deliver, whether that be a better technical solution or when an engineer will be onsite to help with your IT needs.
Our Approach
Whether you want to install new systems or need support for your existing I.T. infrastructure, it’s our job to ensure your computers do their job to make your business more efficient and productive.
We don’t just fix your computers when they’re not working, but also offer help and advice on how to improve your systems to minimise disruption and meet the needs of your business now and in the future.
We can help manage and plan your I.T. projects, such as providing private or public Wi-Fi across your premises. We can even collect data for mailing lists as a user accesses the service.