Tell us what you need, we will make it happen, no jargon neccesary
We like to keep telecoms simple. You tell us what your employees want to be able to do with their phones and we will handle the technical stuff to make it happen. All we require is that you have an internet connection. We can provide the following features
- Extension numbers & groups
- Hold music
- Transfer to mobile phones
- Automatic out of office/hours rules
- Escalate unanswered calls
- Call recording and logging
- Address Books
- Custom Ringtones
Need something different?
Contact us and see how we can help meet your requirements
Simple fixes within minutes, same day visits for complex faults
With our telephone package, we can provide a superior level of support. When you call us, you will get straight through to our support team, no queues, hold music or switchboards.
We can perform the following from our office within a few minutes, usually over the phone or by email:
- Divert one or all phones to voicemail or a mobile
- Divert someone extension to another person
- Add/change an extension number
- Connect remote workers mobile phone to the company's switchboard
- Change telephone settings such as speaker volume, ringtone.
- Locate and provide a recorded phone conversation
If your phone stops working, we can diagnose and fix most problems from our office. If the problem is more complex, we can schedule a same-day visit and instantly divert calls to your mobile whilst we work on the problem. Can your current telecoms provider do that?
Unhappy with your current telephone service? Let us take over an improve it.
- Use the same phone number across multiple buildings and cities
- Allow remote and home workers to connect to your telephone system
- Connect using a mobile phone, tablet or laptop
- Extension numbers, groups switchboards
- Escalate a call if it is not answered within a certain time
- Block numbers
- Multiple extensions for phone sharing
- Individual voicemail boxes
- Send voicemails as email attachments
DCServices, lead by Managing Director Steve Martin has serviced contracts for me across the North-East and Yorkshire for many years. The quality of service, value for money and added value I receive from DC Services has made it easy for me to maintain this relationship and furthermore recommend them to colleagues which I have confidently done many times in the past.
Due to the nature of our work, dealing with vulnerable people of all ages, data security is extremely important to us. We look to DC Services to recommend systems that comply with regulations and other tender commitments from a number of councils and external sources.
We find the team at DC Services east to talk to when issues arise and always prompt to resolve any problems we have.
I’d just like to pass on my thanks . . . spot on this morning . . . fixed the issue then explained it to me and logged on and gave a quick tutorial. Not rushed and explained in simple terms. Just what I wanted. Spot on service.