We offer our complete IT services range on a flexible basis. Simply pay for what you need when you need it.

 

DC Services provide IT support to any small or medium business on a flexible basis. Ad-hoc support is available for any business that feels they require additional IT knowledge, either on a hourly or daily basis provided by our experts.

At DC Services our team is committed to providing you with the expert IT support your business deserves. We can look after your server, desktop computers, cloud systems, security, data back-up and recovery – freeing you up to get on with the running of your business. We will talk you through the options, look at your requirements and then create a structure that fits with your requirements. 

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At DC Services we don’t believe in call queuing and keeping our customers waiting in busy periods. Whilst the majority of our calls are answered straight away, if we cannot answer, your call is automatically logged and flagged for the next available team member who will call you back ASAP. 

Ad-Hoc (Pay As You Go) IT support is ideal for organisations with minimal IT support requirements.

Ad-Hoc IT support is designed for:

  • Organisations that have some IT skill in-house and only need occasional help
  • One off jobs
  • Business that need temporary absence cover for IT issues
  • Very small companies
  • Business that need emergency IT support

Our onsite support is billed by the hour, remote support is billed by the half hour. 
To arrange Ad-Hoc support for today or future support, please don’t hesitate to call our team of experts today on 0191 645 0607 

Need IT help? Call our support team on 0191 645 0607

Affordable

Can’t justify the expense of having a full-time employee to address your IT needs? Our support packages are significantly cheaper!

Same Day Visits

Our team is located in the North East, in most cases we can visit on site the same day a problem is reported if you are located in Newcastle, Gateshead, Sunderland, Durham or Teeside.

Tailored to your requirements

We understand your business is unique, we will talk you through the options, look at your requirements and then create a monthly fee structure that fits with your requirements.

No Switchboard

You can call our support team by telephone directly, with no switchboards, queues or hold music.

Clear Pricing

No hidden costs, tiered pricing or call out charges.

Own IT Dept

Easy access to a whole department of IT professionals.

With so many inferior I.T. providers, it can be very difficult to identify a company that has the ability to provide a consistently high standard of customer service.

This is something we have been doing since 1998, so we must be doing it well.

We make sure we create a tailor program by understanding your business, ensuring that we advise you on the appropriate technologies.

We leave out the technical jargon wherever possible. Just honest plain English.

We understand how frustrating it can be when things are late. When we schedule an appointment with you, we are there when you’re expecting us. If something prevents us from getting there, we always call you in advance to let you know.

We monitor your systems and backups as well as perform updates when required automatically. We provide IT strategy meetings to plan for the future.

If we promise you something we always deliver, whether that be a better technical solution or when an engineer will be onsite to help with your IT needs.

Our Approach

Whether you want to install new systems or need support for your existing I.T. infrastructure, it’s our job to ensure your computers do their job to make your business more efficient and productive.

We don’t just fix your computers when they’re not working, but also offer help and advice on how to improve your systems to minimise disruption and meet the needs of your business now and in the future.

We can help manage and plan your I.T. projects, such as providing private or public Wi-Fi across your premises. We can even collect data for mailing lists as a user accesses the service.

We offer support on an Ad Hoc or Managed basis.

Over 25 years of experience
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