Why Use Managed IT Services?
Short answer is because it's cheaper than the other options.
Longer answer because it's cheaper and your I.T. systems are looked after by a team of professionals who do this day in and day out.
So what do you get for the money?
A single point of contact for all I.T. issues (help desk), 24*7 monitoring and alerts, vendor management, on-site hardware support, system administration (password resets, user account creation etc), change management, reporting and root cause analysis, research into new technologies that are relevant to what your company does, Service Level Agreements, software/application support, backups, Printer Admin, Network Management, Server Management, Desktop Support, remote access, regular incident analysis and update meetings, discounted hardware and software.
So how do Managed IT Services give you so much more than the other options, while still costing less?
Managed IT Service companies, like DC Services, are the I.T. department for multiple companies. With the right tools, processes, experience and software, I.T. support costs are reduced due to increased levels of efficiency.
Your own Outsourced I.T. Department available from as little as £20 a month, instant support the easy way.
Also referred to as ‘outsourced IT department’ or 'maintenance contract', we will look after your server, desktop computers, security, data back-up, recovery and more, leaving you to focus on other areas of your business.
Many companies choose to outsource their I.T., either because there is no I.T. expertise in-house or the demands of the I.T. infrastructure require additional support. If your company uses an existing employee who's good with computers to help out with any problems, the individual in question may be great at fixing computers at home, but have they any experience of I.T. in business? Imagine they spend all day trying to fix a printing issue. They may or may not get it fixed. Any time they have spent doing a job they are not trained for should have been spent doing the job they are trained and paid for. Effectively, you are paying a non-IT professional to do the job of a professional.
Low monthly fixed fee contracts
There are no hidden costs or extras with our price plan; you pay a fixed fee each month.
With DC Services managing your IT, you benefit from remote monitoring and diagnostics, which means that we can log into your system and rectify the majority of problems that occur without the need for an on-site engineer, giving you a quicker fix and less downtime. These problems can also be corrected out of hours if necessary to reduce disruption. If the nature of the problem requires a call out we will have you back up and running as soon as possible.
Many errors that occur within an I.T. infrastructure can be avoided through preventative monitoring. At DC Services, we can provide you with a proactive support service whereby we provide manual monthly checks and monitoring to give you faster system performance and to safeguard you from downtime.
I.T. security has become more important for smaller companies as they are often an easier target with less I.T. security in place to prevent attacks. We specialise in managing the I.T. security of small to medium sized companies and make sure your data and applications are protected.
We utilise the very latest I.T. security tools to guarantee that your business is protected from a security threat.
Our Managed IT package now includes full Internet Security and Antivirus subsciptions as well as Cloud Backup